Using IVR Technology In Reminder Applications
Database Systems Corp. is a leading technology developer that specializes in computer phone systems. DSC products include an award winning interactive voice response (IVR) solution that automatically answers incoming phone calls and can also be programmed into outbound calling campaigns. This technology is used throughout DSC applications including our reminder services.
Since 1978, DSC has developed computer software applications and recently has developed call center software and outsourced phone services using IVR and voice broadcast technology.
Our phone reminder systems can send reminders by phone to your patients or clients, to individuals, or to community members.
Pre-recorded phone messages can be delivered to both an individual answering the call as well as to the phone's answer machine. The message played to the individual who answers this call can be different from the one that is left on the answering machine.
Simple to complex phone menus can be created using our IVR technology that allow the individual to make selections from the phone keypad. Calls can be simply a message or the call can be transferred to your office or to any outside phone number.
Contact DSC to learn more about our phone reminder software.
Baby Call Tree
"With this service, no one is forgotten, and no one is the last to know. The stress of making numerous phone calls right after your bundle of joy has arrived is a thing of the past.
Simply create an account and enter the phone numbers of all of your friends and relatives. When the special day arrives, make one phone call and leave your message. Then relax and enjoy your newborn. We'll take care of the rest!” - www.babycalltree.com
Baby Call Tree is currently utilizing our call reminder services including our reminder software to notify its clients whenever there is a new baby in the family.
To sign-up for this service, contact them at Baby Call Tree.
Reminders And IVR Technology
DSC provides a variety of reminder applications that utilize IVR technology. These systems and services have been installed within many business and community organizations. Here are the different types of IVR solutions available today.
To deliver phone applications and services, DSC has developed two series of phone systems, the WIZARD analog and the PACER digital phone systems. These systems are provided to our clients who wish to purchase their own system. They are also used exclusively at our own call centers for processing inbound call applications.
Our WIZARD phone system supports 4 to 48 analog phone lines. The PACER system supports 24 to 480 digital phone lines. These systems can be networked to provide a far greater number of digital lines.
DSC provides a comprehensive IVR software library of routines that can be called using most modern computer languages.
Our IVR software uses voice recorded prompts and menus to present information to callers. Touch-tone telephone keypad entries are gathered from the caller to collect information and to provide navigation through simple to complex IVR menu structures. Our IVR software provides information back to the caller in the form recorded messages or data converted using text to speech. The IVR can also route the caller to an agent or transfer the call to an outside phone number or extension.
Our experienced staff of IVR developers can analyse your phone application and develop a calling campaign that meets your objectives. Your unique calling answering campaign does not have to conform to a static IVR solution. An IVR designed by our professional programming staff will process inbound phone calls according to your business rules.
From external database access to web integration including XML messaging, DSC can develop your information phone applications
DSC can analyse your phone needs and design it to meet your requirements. Our IVR application will answer your calls according to the rules dictated by your business.
Database Systems Corp. maintains a secure data center where we provide IVR solutions for our clients. Using our own IVR phone systems and software, DSC is ideally positioned to provide a comprehensive and affordable IVR solution to virtually any size organization.
Our hosted IVR service processes incoming 800 number phone calls by providing callers with a menu of selection items from which to choose. Caller requests can be handled automatically by our phone service or the calls can be routed to your own representatives.
DSC provides phone services including IVR outsourcing and voice broadcasting service at our own managed call centers.
These centers provide secure and redundant enviroments for the maximum protection of our outsourcing clients. From small calling campaigns to projects that require broadcasting millions of calls, our call outsourcing center can do the job!
For a listing of some of our applications and clients, please visit our phone applications web page.
DSC markets a telephone reassurance program called CARE (Call Reassurance) that utilizes our IVR technology.
Contact Us Today
Contact DSC to learn more about our call center technology products, software and services.